Privacy Policy

Your Privacy Matters To Us

This Privacy Policy explains how LPW Signs & Graphics collects, uses, stores and protects your personal information when you use our website, contact us or request a quote.

Policy Details

Privacy Policy for LPW Signs & Graphics

Effective date: 8 April 2026

If we update this page, we will post the latest version here.

2. Information We Collect

What information we may collect

We may collect the following information when you contact us or use our website:

Your name, company name, email address, phone number, project location, project details, timescale information, and any other information you choose to include in your enquiry.

We may also collect limited technical information such as device, browser, pages viewed and general website usage information through analytics and cookies, where these are in use.

3. How We Collect It

Direct and automatic collection

We collect personal information:

when you complete our contact form, call us, email us, or otherwise contact us directly; and through cookies or analytics technologies used on our website.

4. How We Use Your Information

Why we process personal data

We may use your information to:

respond to enquiries, provide quotes, discuss your project, deliver our services, keep records of communications, improve our website, and understand how visitors use our website.

5. Lawful Bases

Our legal reasons for using data

Depending on the situation, we rely on one or more lawful bases under UK data protection law, including:

taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, our legitimate interests in running and improving our business, and consent where this is required, including for certain cookies and analytics tools.

6. Contact Forms

Website enquiries

When you submit an enquiry through our website, the details you provide are used so we can respond to you and deal with your request.

Our website currently uses Web3Forms to process contact form submissions. Information submitted through the form is transmitted to that service so your enquiry can be delivered to us.

7. Analytics and Cookies

How website tracking works

We may use cookies and analytics tools, including Google Analytics, to understand website traffic and visitor behaviour.

Essential cookies may be used where necessary for website functionality. Non-essential cookies, including analytics cookies, should only be used where you have given consent.

You can manage your cookie choices through our cookie banner or your browser settings.

8. Who We Share Data With

Service providers

We may share information with trusted third-party providers where necessary to operate our website or services, such as:

website hosting providers, contact form processors, analytics providers, email providers, and other technical suppliers who help us operate the website or communicate with customers.

We do not sell your personal information.

9. Data Retention

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining business records, meeting legal obligations, and resolving disputes.

10. Data Security

How we protect information

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website or online transmission can be guaranteed completely secure.

11. Your Rights

Your data protection rights

Depending on the circumstances, you may have the right to request access to your personal data, request correction, request erasure, object to processing, request restriction of processing, and request transfer of your data where applicable.

You may also withdraw consent where we rely on consent.

12. Complaints

How to raise a concern

If you have any questions or concerns about how we use your information, please contact us first and we will try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office in the UK.